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Privacy Policy

 

Privacy Policy

Privacy Policy

 

Last Updated on: August 14, 2023

 

PLEASE CAREFULLY READ THIS PRIVACY POLICY IN ITS ENTIRETY PRIOR TO VIEWING AND/OR USING THIS SITE.

 

DEFINITIONS

 

This website and any associated websites, sub-sites (“Site”) along with its Content herein are owned by Holly Logan LLC (the “Company,” “we”, “us”, or “our”).  

 

The term “you” shall refer to the user and/or viewer of this Site.  

 

The term “Content” shall refer to any and all written, visual, video and/or audio information or material contained on the Site, including but not limited to all emails received from the Company, written material, blog posts, messages, graphics, memes, photos, images, forms, documents, templates, and the like.  

 

The term “personal information” may include but is not limited to: your name; mailing and email address; telephone number; social media account information; billing and payment information; and your communications sent to us.

 

The term “non-personal information” may include but is not limited to: your Internet Protocol (“IP”) address; the time, date and length of your visit; traffic data; the referring website; browsing and navigation patterns; and log files. 

 

INTRODUCTION

 

As the owner of this Site, we understand that your privacy is of critical importance.  We are committed to using your personal and non-personal information in a reasonable and responsible manner.  The purpose of this Privacy Policy is to inform you about how we collect, use, protect and/or distribute your personal and non-personal information. 

 

We will not collect, use or disclose your personal and non-personal information for any purpose other than as set forth in this Privacy Policy.  Additionally, we will not collect more information than is necessary to accomplish those purposes set forth in this Privacy Policy, and will not retain said information longer than is necessary to fulfill said purposes. 

 

This Privacy Policy applies to the personal and non-personal information that we collect related to our:

  • Site;
  • products and/or services;
  • social media platforms;
  • business operations;
  • marketing and business development activities; 
  • customer service; and
  • communications.

 

PLEASE CAREFULLY READ THIS PRIVACY POLICY IN ITS ENTIRETY.  BY ACCESSING ANY CONTENT OR OTHERWISE USING THIS SITE, YOU VOLUNTARILY AGREE AND ACKNOWLEDGE TO BE BOUND BY THIS PRIVACY POLICY AND YOU CONFIRM THAT YOU HAVE READ, UNDERSTAND AND CONSENT TO THE TERMS OF THIS PRIVACY POLICY.  THE SITE INCLUDES BUT IS NOT LIMITED TO BROWSING, MAKING SUBMISSIONS, OR ENGAGING IN TRANSACTIONS.  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AND THE TERMS HEREIN, THEN EXIT THIS SITE AND DO NOT ACCESS OR USE OUR SITE OR CONTENT. 

 

WHAT PERSONAL INFORMATION WE COLLECT & USE

 

We collect your information in two ways: 1) personal information that you have voluntarily provided to us; and 2) non-personal information that is automatically collected using data collection technology.

  1. Personal Information Provided by You:

 

We collect personal information that you have provided to us voluntarily based on your activity on our Site.  We promise to use your personal information only for the purposes for which it was provided.  Examples include the following: 

 

Your Interaction with Us: you may voluntarily provide your personal information to us in various ways, including but not limited to when you: opt in to receive free resources and information; to receive downloads; subscribe to our newsletter/email list, purchase a product or service; register for a free or paid event/webinar, course, class, or the like; contact us with an inquiry; provide comments; browse our Site; enter a promotion; fill out a form and/or request to receive other products or services from us.  

 

We use this information to provide you with the requested information, materials, content, newsletters, promotions/special offers, the product/service you purchased, the email we promised, and to improve the performance of our Site.  

 

Communication with Us: If you communicate with us via email, phone, mail, chat, through social media, our contact form on our Site or other form of communication, we will collect your personal information.

 

We use this information to facilitate communication with you, to respond to inquiries, to provide you with support and to maintain the Company’s records of said communications. We will only use your personal information for such consumer-related services.

 

Payment Information.  Personal information provided by you to purchase products or services from the Company, such as payment and billing information, is collected and processed to fulfill your order and will not be retained any longer than necessary.  We use this information to run and manage our Site and business, including but not limited to billing disputes and processing financial information.  We use third-party data processors to collect and complete payment transactions.  We do not retain nor have access to your payment information.

 

If you are browsing the Site, you are not required to provide personal information to do so. 

 

By voluntarily providing your personal information to us, however, you are providing consent for us to use, collect and process said information. Please note that if you provide your personal information in a public setting, where said information is viewable by others, (e.g. commenting on a blog or social media) you acknowledge and accept that the Company is not responsible for others’ use of that information.  

 

You may have additional rights depending on where you live, please refer to sections below regarding “Territories”. 

  1.  Non-Personal Information Collected Using Data Collection Technology:

 

Our Site automatically collects non-personal information regarding your activity on our Site. 

  We use this information to maintain and improve our Site, enhance your user experience and for marketing purposes. This information, if collected, is collected using computer code sent to your computer known as “cookies” and/or is collected using computer code sent to your browser, known as “pixels”. We use cookies to administer our Site, track visitor movement, and gather broad demographic information for aggregate use. We will not use your IP address to personally identify you. Specifically, we use Google Analytics, an analytics service to help us analyze the traffic on the Site. For more information on Google Analytics’ processing of Personal Information, please see https://policies.google.com/technologies/partner-sites.

 

Some of our service providers may use cookies or other methods to gather information regarding your use of our Site. Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our Site with any of your Personal Information that they may have. The use of such information by a third party depends on the privacy policy of that third party.

 

 

 

HOW WE USE YOUR PERSONAL AND NON-PERSONAL INFORMATION

 

We use your personal and non-personal information as follows:

  • For Legal and Other Purposes. If you submit or we collect Personal Information, then such Personal Information may also be used in the following ways: (i) to provide, analyze, administer, and improve our Site and activities; (ii) to identify and authenticate your access to the parts of our Site and services that you are authorized to access; (iii) for recruiting and human resources administration purposes; (iv) to protect our rights or our property and to ensure the technical functionality and security of our Site; and (v) as necessary to comply with our legal and regulatory obligations.

 

We will also automatically enroll you to our email list to receive free additional email messages from the Company any time that you provide your personal information to us. However, you can unsubscribe at any time by clicking the unsubscribe button located at the bottom of every email from the Company.  The opt-out list, also known as a suppression list, will be maintained for compliance purposes. 

 

You may have additional rights depending on where you live, please refer to sections below regarding “Territories”. 

 

WHO HAS ACCESS TO YOUR DATA

 

We will collect, use, share and otherwise process your personal and non-personal information in accordance with this Privacy Policy.  We may internally share and process your personal and non-personal information within our Company.  The Company’s personnel may have access to such information to provide and operate our products or services or Site in the normal course of business.  

 

We will not sell, trade, share or otherwise disclose your personal information to unrelated third-parties without your prior written consent or another valid basis as permitted by law. We may disclose Personal Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our rights or to defend against a legal claim or as otherwise required or allowed by law or to protect the rights, property, or safety of any other person. We also may disclose Personal Information to investigate or prevent a violation by you of any contractual or other relationship with us or your unlawful or harmful activity. 

 

At our discretion, we may offer third-party products, services, material, information or website links to other websites on our Site.  We have no responsibility or liability for the content or privacy policies associated with these third-parties, who may or may not have their own privacy policies. If we become aware that our third-party providers are using or improperly disclosing your personal or non-personal information, we will take all commercially reasonable steps to cease or correct the improper use and disclosure. 

 

Although we conduct a majority of the data collection, we do engage certain third-party service providers to assist us in providing our products or services to you and for no other purpose.  The following providers, which we use, may have access to your personal information:

  • An email delivery service; 
  • An online webinar/course provider;
  • A cloud service provider;
  • Stripe, Inc. for payment services; see https://stripe.com/privacy
  • A hosting service provider; and
  • A website analytics provider.

 

We may also disclose aggregated, non-personal information received from third-party providers without restriction. 

 

You may have additional rights depending on where you live, please refer to sections below regarding “Territories”. 

 

ANALYTICS INFORMATION

 

This Site uses Google Universal Analytics ("Google Analytics"), a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to help us analyze how users use our Site, including the number of visitors to our Site, the websites our visitors have come from, and the pages they visit. This information is used by us to improve our Site offers and services. As a rule, any information generated by the cookie about your use of our Site will be transmitted to and stored by Google on servers in the United States.

 

Google will use this information as our commissioned data processor to help us evaluate the use of our Site, to compile reports on website activity and to provide other statistical and analytical services relating to usage of our Website. We use the Google anonymization function to change the last digits of your IP address. However, if you are logged in e.g. with a Google account, Google will be able to revoke the anonymization. In any event, Holly Logan, LLC will never receive this information and cannot revoke the anonymization. Additional information about how Google uses data received from its partners, like us, is available at: https://www.google.com/policies/privacy/. 

 

We have configured our use of Google Analytics to protect your privacy by masking the last octet of visitor IP addresses and disabling data sharing with Google.]

 

We may also use Google Ads and/or Facebook Ads to measure performance and provide advertising campaigns that report back insights into how you and others saw and/or interacted with the ad(s).  We may also use remarketing and/or retargeting ads for marketing purposes and to market our products and/or service and/or Site with other third-party companies, such as Instagram/Facebook/Google, based on your past history of visiting our Site.  This may be accomplished via pixels, cookies or other similar automatic data collection technology.

 

The Company reserves the right to use tracking pixels, which collects data on visitors to our Site from social media platforms such as Facebook.  This helps us track conversions from targeted ads, track user behavior, collect web traffic, optimize ad performance, and build a targeted audience for remarketing and future marketing purposes, similar to a cookie. 

 

COOKIES POLICY

 

A cookie is a text file that contains an identifier (a string of letters and numbers) that is sent by a web server and kept by the browser. Each time the browser requests a page from the server, the identification is delivered back to the server. Cookies are classified as "persistent" or "session" cookies. A persistent cookie will be saved by a web browser and will remain valid until it is destroyed by the user before the expiry date; on the other hand, a session cookie will expire when the web browser is closed at the conclusion of the user session. Cookies do not usually contain information that can be used to personally identify a user, but the personal information that we store about you may be linked to information stored or obtained from cookies. 

 

Specifically we use cookies to identify you when you visit our Site, to help us to determine if you are logged into our Site and/or to remember and process items in your cart, to prevent fraudulent use of login credentials, and to protect our Site and services generally. We use cookies to tailor our advertisements to be relevant to you; and to help us to analyze the use and performance of our Site and services.

 

Most browsers allow you to refuse to accept and/or delete cookies. The methods for doing so vary from browser to browser, and from version to version.  However, you can obtain updated information regarding blocking and deleting cookies via the following:

  • https://support.google.com/chrome/answer/95647?hl=en (Google Chrome);
  • https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
  • http://www.opera.com/help/tutorials/security/cookies/ (Opera);
  • https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Microsoft Internet Explorer);
  • https://https://support.apple.com/kb/index?page=search&q=cookies&requestid=&product=&currentPage=1&locale=en_US&includeArchived=false&doctype=&supportAnswerIndex=0 (Safari); and
  • https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Microsoft Edge).

 

Please note that the blocking or disabling of certain cookies may have a negative impact on the functions or features of our Site.  That is, some features of our Site may not be available to you if you choose to block or disable certain cookies.

 

This Site also embeds YouTube videos provided by Google. Using Google’s offering requires a connection to be established to Google’s servers in the United States. During this process, certain information is transmitted to Google. For all YouTube videos embedded in our Site we have enabled the privacy-enhanced mode offered by Google. This means that Google stores information about a visitor to our Site only if he or she chooses to play an embedded video. Holly Logan LLC does not control the collection, storage and use of any of your information by Google and does not have access to any information collected. You should read Google’s privacy policy carefully before you use any YouTube features.

 

RETENTION & PROTECTION

 

We will only keep your personal information for as long as you want to stay connected with us.  As this time will vary, there is no precise duration to provide.  As a general rule, however, we will continue to send you email messages and newsletters via our email subscription (which you either signed up for or were automatically enrolled via other activities on our Site) until you opt out of these emails. 

 

For payment and sensitive credit/debit card information, we use a Secure Socket Layer (SSL) certificate (technically a Transport Layer Security aka “TLS certificate”), which is an encryption security protocol to protect this information. The SSL/TLS certificate encrypts this data and ensures that anyone who intercepts the data can only see a scrambled set of characters and the information is safe and only visible to the website in which it was entered.  We do not store or process this information personally on our server, but instead use a third-party service provider. 

 

We use safeguards that are commercially responsible and accepted in the industry to protect your personal information.  We scan our Site for security breaches using malware software. You acknowledge that we cannot prevent all misuse and unauthorized access to your personal information and hold us harmless should your personal information be tampered and/or intercepted without your or our consent.  This includes a release of all claims associated with the unauthorized third-parties’ use of said information. 

 

Should a data breach occur, we will promptly notify you within 10 business days of the known breach unless you reside in the United Kingdom and/or the European Union, which requires notices of a serious data breach within 72 hours after we become aware of said breach. 

 

You may have additional rights depending on where you live, please refer to sections below regarding “Territories”. 

 

PASSWORD USE & PROTECTION

 

You may be required to create an account with a username and/or password to login and access certain features and/or content on our Site, or to use certain products or services.   You are solely responsible for maintaining the confidentiality of your account’s login credentials (i.e. username and password).  Additionally, you are solely responsible for any activities, by you or others, that may occur through your account and accessed via your login credentials.

 

We are not liable for any unauthorized use of your account or security information or breaches of your account due to the unauthorized use of your login credentials.  We highly recommend that you log out of your account after each session ends to prevent unauthorized use or access. 

 

You are not authorized to share your account or login credentials with anyone other than yourself so that others may not gain unauthorized access to our Site or Content via your account and/or login credentials.

 

Our website has security measures in place to protect against the loss, misuse, or alteration of the information under our control. When you contribute to Holly Logan, LLC online or make a purchase through the Holly Logan, LLC website, we engage a third-party payment processor to provide a secure server and encryption to protect your financial and other personal information during transmission. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee absolute security. 

 

You may have additional rights depending on where you live, please refer to sections below regarding “Territories”. 

 

YOU ARE IN CONTROL

 

Please send requests to access or correct Personal Information about you to [email protected].

 

Depending on where you live, you may have additional rights, such as the right to erase, export, object to, or restrict the processing of Personal Information. We will promptly review all such requests in accordance with applicable laws.

 

 All email messages sent to email newsletter subscribers contain a link that allows you to unsubscribe or modify your profile. You may subscribe to or unsubscribe from email communication from Holly Logan, LLC at any time. If you have subscribed to more than one list, then you will need to unsubscribe from each. If you experience any issues unsubscribing, please contact us for prompt removal at the email below.  

 

TERRITORIES

 

Our computer systems, Site and hosted servers are based in the United States of America (“U.S.”) and the Content on our Site is directed only to U.S. residents. Additionally, we may use third-party processors, including payment providers, located in the U.S. As such, your personal and non-personal information may be transferred internationally to and stored on the servers in the U.S. Said information is also processed by us in the U.S. Please note that data protection and privacy regulations may or may not be equal to the level of protection as in other areas throughout the world, such as in Canada, the European Union or the European Economic Area, the United Kingdom, amongst others. 

 

By visiting the Site, you unequivocally agree to us collecting and processing your personal and non-personal information in the U.S., the transfer, processing and storage of your personal and non-personal information from your jurisdiction to the U.S., and that only U.S. laws will govern such collection and processing.  

 

Depending on where you reside, however, you may be entitled to additional rights as follows:

 

Some U.S. state privacy laws such as the California Consumer Privacy Act (CCPA) and Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA) and the Connecticut Personal Data Privacy and Online Monitoring (2022 S.B.6) require specific disclosures for state residents. State laws like the CCPA, VCDPA, CPA and 2022 S.B.6 also provide the right to request information about how we collect, use and disclose your information. These laws also provide the right to request deletion or anonymization. Holly Logan LLC does not discriminate against individuals for exercising these privacy rights. For further information regarding these laws, please click the links below.

 

Holly Logan LLC’s Privacy Notice for California Residents supplements the information contained in this Policy and applies only to visitors, users, and others who reside in the State of California.

 

Holly Logan LLC’s Privacy Notice for Virginia Residents supplements the information contained in this Policy and applies only to visitors, users, and others who reside in the State of Virginia.

 

Holly Logan LLC’s Privacy Notice for Colorado Residents supplements the information contained in this Policy and applies only to visitors, users, and others who reside in the State of Colorado.

 

Holly Logan LLC’s Privacy Notice for Connecticut Residents supplements the information contained in this Policy and applies only to visitors, users, and others who reside in the State of Connecticut.

 

PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT (“PIPEDA”)

 

PIPEDA protects personal information belonging to Canadians.  PIPEDA provides that we may collect, use or disclose your personal information, in a commercial setting, but only for the purposes that a reasonable user would consider appropriate under the circumstances.  Consent may be express or implied and may be withdrawn at any time, subject to legal requirements, contractual obligations and/or reasonable notice. 

 

Our Privacy Policy is compliant with PIPEDA.

 

PERSONAL INFORMATION FROM CHILDREN

We do not knowingly collect or solicit any Personal Information from children. We will promptly take steps to delete the Personal Information if we learn that we have collected that information from a child without parental consent.

 

CAN-SPAM ACT OF 2003 COMPLIANCE

 

In compliance with the CAN-SPAM Act of 2003, all unsolicited commercial emails from the Company will clearly state the sender of the email, a legitimate physical address of the Company, a relevant subject line, that the email is an advertisement or a marketing solicitation and will include a visible and operable unsubscribe mechanism below the message to be honored within 10 business days.

 

CHANGES TO THE PRIVACY POLICY

 

We reserve the right, in our sole discretion, to change, modify, revise, amend, or otherwise alter in any way this Privacy Policy, our Site, and/or its Content at any time without notice to you.  Should any such changes or revisions occur, the most recent version will be posted on the Site, and will become effective immediately.  By using the Site or Content after the date posted above, you are deemed to have consented to the revised/updated Privacy Policy.  

 

Should any material changes occur to our Privacy Policy, we will contact you via email or by a prominent message on our Site. 

 

CONTACTING US:

 

If you have any questions about this Privacy Policy, your rights, the practices of this Site, or would like to update/remove your personal information, please contact us as follows: 

 

 

Refund Policy: 

My goal is to provide support and education through your personal health goals and decision-making, and navigate challenges in motherhood, parenting, and beyond. Given none of this is medical advice (please review medical/health disclaimer), I cannot offer guarantees. I cannot offer guarantees about your health or your satisfaction with my help. I also cannot offer refunds from initial one-hour consultations or for full retainer programs. Refunds will be on a case-to-case basis and at my discretion after speaking with you and your concerns within 30 days of your purchase date. Downloadable PDF files and video webinars for purchase will not be offered a refund. If you seek a refund, you will not be able to access services in the future outside of free content. Refunds may take up to 90 days to follow-up from contact, discussion, review, and refund of payment. With that said, if you’re unsatisfied with any of your consultations or purchased, please contact me at [email protected]